Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just check our returns policy for details on what to do.
How do I clean it?
We recommend you remove the inner container first. Rub the cloth gently under warm running water, then let it air dry. Because it takes a few hours to dry, we like to do it in the evening so it's ready to use again in the morning.
Are there any toxins in the liquid?
No, nothing toxic, it's chemical-free, alcohol-free, and safe to use. Here's a breakdown of the ingredients:
Distilled water (98%); fragrance ; foaming agent; sodium; emulsifying agent. For more information, you can refer to our safety data sheet (SDS).
What screens can I use this on?
The screen cleaner is great for screens on these devices:
smart phones; iPads; laptops; computer monitors; tablets; LCD screens
Can it be refilled?
Yes! That's one of the reasons we love this product, it can be refilled over and over. We will be adding 2-pack refill bottles to our product catalogue, ready to buy by mid Dec.
Can I take it overseas?
Yes, you can. If you have it in your carry-on bags, remember to put it into a clear plastic bag when going through customs.
Can I use it on a cracked screen?
We strongly recommend you get the screen repaired first.
How long will it take to get my order?
It depends on where you are. Orders processed here will take between 2-7 business days to arrive. Delivery details will be provided in your confirmation email and you'll get updates from Australia Post.
What shipping carriers do you use?
We use Australia Post for all our deliveries.
Do you ship overseas?
No, we only deliver within Australia.